Customer Care

Returns & Refund Policy

Last updated: [DATE – to be confirmed]

Draft for review: text in [brackets] must be completed by IN TIME TRADING LLC before launch.

Eligibility

[State the return window and the condition items must be in (e.g. unused, original packaging, tags and receipt).]

Non-returnable items

[List any items that cannot be returned, if applicable.]

How to request a return

Contact us with your order number on +971 55 858 1078 or dayanmuzammil6@gmail.com. [Describe the return process – in store and/or by courier.]

Refunds and exchanges

[Explain refund method, timing, and whether exchanges or store credit are offered.]

Faulty items

[Describe how faulty items are handled. Only reference warranty terms that have been confirmed.]